If something has gone wrong, please tell us so that we can review the issue and respond properly.
Email info@advertisingvans.co.uk with your name, contact details, the campaign or enquiry concerned and a clear description of the problem. Include relevant dates, correspondence or photographs where available.
We will acknowledge the complaint and identify who will review it. We may ask for further information before reaching a conclusion. Our response will explain what we found and any action we propose to take.
We aim to respond without unnecessary delay. More complex matters can take longer where information is required from drivers, suppliers, venues or other parties involved in campaign delivery.